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Text Voting Terms & Conditions

How to text
To vote for your favourite band simply text the area of the event followed by the band's unique number to 64343. For example:

"North 2345" to 64343
"Midlands 3456" to 64343
"West 4567" to 64343
"South 5678" to 64343

Please remember to include a space between the area and the band's unique number otherwise we will not be able to use your vote. All band numbers must contain four digits (i.e. 1234).

To find band numbers and results please check out the regional mini-site in your area:
more>>

Why should I text vote?
The text vote was set up for fans who cannot make it to the gig(s) but still want to show their support for a band.

When bands get as far as the Regional and National Showcases, the venue capacity makes it impossible to keep an accurate track on audience votes. With the text vote the public can still contribute.

Details on the Voting System and Festival structure can be found here>>

Surface Unsigned Terms and Conditions for Text Voting
1. Voting is only open to residents of the United Kingdom. Voting signifies acceptance of these Terms and Conditions.
2.

Voting is available each day starting from 1st February 2010 until the end of the National Showcase. Please be aware voting times may vary or change.

Stages 1 & 2 and the Semi-Final Showcases:
Text votes are counted at the end of each gig via direct online checking. After the vote has been counted text votes received for bands that have not progressed will not be registered but may still be charged for in accordance with these terms and conditions. If a band progresses through to the next stage then the text vote count for that band for all previous stages will be carried forward to the next round.

Regional Final Showcases:
Text votes are counted at the end of the Regional Showcase via direct online checking. After the vote has been counted text votes received for bands that have not progressed will not be registered but may still be charged for in accordance with these terms and conditions. If a band progresses through to the National Showcase then the text vote count for that band for all previous stages will be carried forward to the National Showcase.

National Showcase:
Text votes are counted at the end of the National Showcase, the date and time of which will be stated closer to the time. Text votes cast after the vote has been counted will not be registered but may still be charged for in accordance with these terms and conditions. Please be aware voting times may change.

Surface Unsigned Charts:
When calculating the Top Ten Bands for The Surface Unsigned Charts rolled over text votes from previous stages of the festival will be combined from each stage of the festival to total each band's ratings.
3. Each text vote cast will cost 1 pound (£1.00) plus your service provider's standard text message rate. The total cost is dependant on your network.
4. You must be 16 years or over to use this service.
5. You may vote as many times as you like, however we do recommend you set yourself a limit and text vote responsibly.
6.

Surface Unsigned Festival LTD reserves the right to discount votes if it has reasonable grounds to suspect that fraudulent bulk votes have been cast.
7. Surface Unsigned Festival LTD may suspend, withdraw or re-set voting at its sole discretion.
8. Please ask permission from the bill payer before voting and please text carefully. All charges will be deducted from your available credit time if you are a pre pay customer or will appear on your monthly statement if you pay monthly.
9. Surface Unsigned Festival LTD does not accept any responsibility for any network congestion, technical failure or other problem in any telephone line, network, system, provider or otherwise which results in any text not being properly recorded or received.
10. If a band drops out of the event, any text votes cast for that band will not be counted, but may still be charged for in accordance with these terms and conditions.
11. There will be no refunds given on text votes cast if a band drops out of the event.
12. To the extent permitted by law, Surface Unsigned Festival LTD excludes all warranties (whether express or implied), representations and its liability regarding this voting mechanic.
13. If you need to get in touch with us please send an email to festival @ surfaceunsigned.co.uk or contact us on 0800 434 6076.

To bands taking part in the Surface Unsigned Festival:
Please remember to add the following terms and conditions whenever advertising your text vote number:

16+. Texts cost £1.00 plus standard network charges. Please get permission from the bill payer. Customer services: festival@surfaceunsigned.co.uk or contact us on 0800 434 6076

Why are the total text votes not displayed for each band?
Surface Unsigned Ltd is committed to openness of information as defined by the Freedom Of Information Act 2000. Information about Surface Unsigned voting is not covered by the Freedom of Information Act. This information fits the terms of one or more of the exemptions set out in the Act. For example, the information may be exempt because it is confidential or commercially sensitive. You can find out more information about the Freedom of Information Act at informationcommissioner.gov.uk or by reading the Act online at hmso.gov.uk. In accordance with this Surface Unsigned are not required to disclose the voting figures under the Act.


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